Terms of service

TERMS OF SERVICE – BOOKSCHOR

Last updated: 02.01.2026

1. ABOUT US

This website is operated by Global Translators UK Ltd, trading as BooksChor and operating at www.bookschor.com (“we”, “us”, “our”).

BooksChor is the trading name of Global Translators UK Ltd, a company registered in the United Kingdom.

We sell products to consumers in the United Kingdom and internationally via our online store.

If you have any questions, you can contact us at:
📧 info@globaltranslators.co.uk

2. ACCEPTANCE OF TERMS

By accessing our website or placing an order, you agree to be bound by these Terms of Service, together with our Privacy Policy, Returns Policy, and any other policies referenced on this website.

If you do not agree with these Terms, you must not use our website or services.

3. ELIGIBILITY

You must be at least 18 years old, or have permission from a parent or legal guardian, to use this website or place an order.

You agree not to use our website or products for any unlawful purpose or in breach of any applicable laws.

4. OUR PRODUCTS

We make every effort to ensure product descriptions, images, and prices are accurate. However:

  • Colours may vary depending on your device
  • Product images are for illustration purposes only
  • All products are subject to availability

We reserve the right to discontinue or limit products at any time.

5. PRICES & PAYMENT

  • Prices are shown in GBP unless stated otherwise
  • Prices may change at any time, but changes will not affect orders already placed
  • Payment must be made in full at checkout

If we discover a pricing error, we will contact you and give you the option to continue or cancel your order for a full refund.

6. ORDERS & CONTRACT FORMATION

A contract is formed only when:

  • You place an order, and
  • We send you an order confirmation email

We reserve the right to refuse or cancel any order, including where:

  • Payment is not authorised
  • There is a pricing or product error
  • We suspect fraudulent or resale activity

7. DELIVERY

Delivery times are estimates only and not guaranteed.

We are not responsible for delays caused by:

  • Courier services
  • Customs clearance
  • Events beyond our reasonable control

Risk passes to you once the goods are delivered to your provided address.

8. YOUR CONSUMER RIGHTS (IMPORTANT)

Nothing in these Terms affects your statutory rights under UK law, including the Consumer Rights Act 2015.

Faulty, Damaged, or Incorrect Goods

If goods are:

  • Faulty
  • Not as described
  • Not fit for purpose

You are entitled to a refund, repair, or replacement, depending on the circumstances.

30-Day Right to Reject

Under UK law, you have 30 days from receipt of goods to reject faulty items for a full refund.

Full details are available in our Returns Policy.

9. RETURNS & CANCELLATIONS

Returns and cancellations are governed by our Returns Policy, which forms part of these Terms.

Where applicable, you may also have rights under the Consumer Contracts Regulations 2013, including a 14-day cooling-off period for online purchases (unless an exemption applies).

Customised / personalised items are non-returnable and non-refundable.

10. ACCOUNT INFORMATION

If you create an account, you must:

  • Provide accurate and current information
  • Keep your login details secure

You are responsible for all activity on your account.

11. PROHIBITED USE

You must not use this website:

  • For unlawful purposes
  • To infringe intellectual property rights
  • To harass, abuse, or discriminate
  • To upload viruses, malware, or harmful code
  • To scrape, copy, or exploit website content without permission

We may suspend or terminate access if these rules are violated.

12. USER CONTENT & FEEDBACK

Any reviews, comments, or feedback you submit may be used by us for marketing or operational purposes.

You must not submit content that is unlawful, misleading, offensive, or infringes third-party rights.

13. THIRD-PARTY SERVICES & LINKS

Our website may contain links to third-party websites or services (including Shopify).

We are not responsible for third-party content, policies, or transactions.

14. DISCLAIMER

Our website and services are provided “as is” and “as available”.

We do not guarantee uninterrupted or error-free service, but we will exercise reasonable care and skill in providing our services.

15. LIMITATION OF LIABILITY

Nothing in these Terms limits or excludes our liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any matter which cannot be limited under UK law

To the maximum extent permitted by law, we are not liable for:

  • Loss of profits
  • Loss of business
  • Indirect or consequential losses

16. INDEMNITY

You agree to indemnify BooksChor (Global Translators UK Ltd) against claims arising from your misuse of the website or breach of these Terms.

17. TERMINATION

We may suspend or terminate your access if you breach these Terms.

Any provisions which by nature should survive termination will remain in effect.

18. SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain valid.

19. ENTIRE AGREEMENT

These Terms, together with our policies, constitute the entire agreement between you and BooksChor (Global Translators UK Ltd).

20. GOVERNING LAW

These Terms are governed by the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.

21. CONTACT DETAILS

Global Translators UK Ltd
Trading as BooksChor
33 Cloisterham Road
Rochester, Kent ME1 2BW
United Kingdom

📧 info@globaltranslators.co.uk